Shipping Policy

This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

A. Do you ship worldwide & how much does shipping cost?

We do charge shipping on certain countries & depending on item, however we do offer frequent sales where Free Worldwide Shipping is included!

 

B. What are your shipping and processing times?

Processing Times

Orders take 1-3 business days to process after placing the order before shipping out. We do not ship out on weekends & for certain holiday items it may take longer do to higher volume.

Standard Shipping Times

Destinations

United State: 7-14 days

United Kingdom: 7-14 days

Canada: 7-14 days (may take longer)

Australia: 7-14 days

Other countries:  15-30 days

C. Delivery Terms:

Final deliveries will be made with UPS, USPS, FEDEX, DHL,… to deliver the product.

D. Change of Delivery Address:

  • We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at contact@reliefsnests.com or Call Us at  +1 858-800-0839
E. Cancellations:
  • There are no cancellations allowed past the alloted time. See refund & exchange policy for further information.
F. Parcels Damaged In Transit:
  • If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

 

Customer Support:

Address:  9984 Scripps Ranch Blvd, #366, San diego, California, 92131
E-Mail: contact@reliefsnests.com
Phone: +1 858-800-0839
Time: Monday - Friday, 9 a.m. - 5 p.m.